Changelog

Follow up on the latest improvements andย updates.

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With the release of Sangam CRM Version
v100.1.12
, we have enhanced system stability, ensured smoother workflows, and resolved several critical issues across key modules.
This update includes
32
important bug fixes and enhancements to improve your CRM experience.
We are excited to announce the latest update to Sangam CRM, Version 100.1.2. This release focuses on stability, usability, and integration, delivering key bug fixes, performance improvements, and enhanced functionality to enrich your CRM experience.
๐Ÿš€ New Features & Enhancements
WhatsApp Integration
: Seamless integration with
GupShup
and
Sandesh
platforms for improved WhatsApp communication and automation.
๐Ÿ› ๏ธ Bug Fixes & Optimizations
๐Ÿ“ฉ SMS
  • SMS now relates only to the parent record, avoiding confusion with related modules.
๐Ÿ“‹ Import & Data Management
  • Find Duplicate now correctly identifies duplicates, including values with spaces.
  • Optimized import functionality to efficiently handle large datasets (30K+ records).
  • Prevented duplicate records from being created during import.
  • Import now respects approval restrictions, blocking unintended record updates.
๐Ÿ–ฅ๏ธ UI/UX Enhancements
  • Asterisk (*) indicators for required fields now appear consistently.
  • Checkout performance improved for attachments up to 1โ€“2 MB.
๐Ÿ”’ Security & Access
  • IP restrictions now work correctly when Two-Factor Authentication and password expiry are enabled.
๐Ÿ“ฒ Mobile & API
  • Last login timestamp is now accurately recorded for users signing in via Google.
๐Ÿ“ˆ Performance Optimizations
Optimized background processes, data imports, and UI components to deliver:
Faster load times
Smoother interactions
Improved system reliability
We are excited to announce the latest update of the Sangam Mobile CRM app v13.1.1 with some new features and bug fixes.
โœจ Whats new in this Release ?
  • โœ… Field Restrictions :
    You can now configure field-level restrictions separately for Create and Edit actions, giving you more control and flexibility.
  • ๐Ÿ” Password Reset in App :
    Users can now reset their password directly from the mobile app when it expiresโ€”no need to visit the web platform.
Addressed many critical crash issues, significantly improving the appโ€™s overall performance and reliability.
Update now to enjoy these improvements!
With the release of Sangam CRM Version 99.0.15, we have enhanced system stability, ensured smoother workflows, and resolved several critical issues across key modules.
This update includes 48 important bug fixes to improve your CRM experience.
๐Ÿ”ง Release Summary โ€“ Total Fixes: 48
  • Fixed rollup sum issues in Quotation, Call Sync, and Parent Records.
  • Fixed call linking and deletion issues across multiple CRMs.
  • Info icons added; required field markers now display correctly.
  • Improved SLA timing and assignment logic, including for inbound emails.
  • Applied multiple UI fixes in reports, workflows, and field labels.
  • Email inline attachments now display properly.
  • Fixed dependency field visibility and loader behaviour.
  • Enhanced report filters, grouping, sorting, and export formatting.
We are excited to announce the latest update of the Sangam Mobile CRM app v13.0.9 with major bug fixes.
๐Ÿž What are the major fixes in this Release ?
  • Security Fix:
    Added a check to detect if a user is using a fake (mock) location, improving the accuracy of location-based features.
  • Bug Fix:
    Fixed crash issue faced while creating or accessing sub- pannel records.
  • Bug Fix:
    Issue with Dynamic Detail Screen Redirection resolved.
Addressed many critical crash issues, significantly improving the appโ€™s overall performance and reliability.
Update now to enjoy these improvements!
We are excited to announce the latest update of the Sangam Mobile CRM app v13.0.8 with major bug fixes.
๐ŸžWhat are the major fixes in this Release ?
  • Quotation Revise History Issue:
    Resolved the issue where quotation revise history was not displaying within the mobile app.
  • Recurrence Activity Crash:
    Fixed a crash occurring during the creation of recurrence-based activities.
  • Password Expiration UI Issue:
    Addressed a random UI alignment issue on Android 15 OS devices during password expiration prompts.
Addressed many critical crash issues, significantly improving the appโ€™s overall performance and reliability.
Update now to enjoy these improvements!
With the release of Sangam CRM v98.0.43, weโ€™ve addressed critical bugs identified post v98.0.32 and introduced enhancements to improve system performance and user experience.
๐Ÿš€ New Features & Enhancements :
  • Enhancement โ€“ Scheduled Reports now support a Matrix View layout, similar to the Matrix Report, offering improved data visualisation and analysis.
We are excited to announce the latest update of the Sangam Mobile CRM app v13.0.7 with major improvements, and critical bug fixes.
What's new in this Release ?
๐Ÿž Bug Fixes:
  • City Not Captured from Auto-Completed Address:
  • Resolved an issue where the city field was not getting populated when selecting an address from the auto-complete address view.
  • Contact Export Enhancement:
    Fixed export functionality will check duplicate contact and prompt before exporting the contact based on Phone number.
  • Dynamic Label on Checkout in Activity Module :
    The subject label on the checkout screen in the Activity module will now display dynamically as configured in Studio.
  • Quotation Tax Fetch Issue :
    Fixed an issue where taxes were not getting fetched from the product for a specific product during quotation generation.
  • Lead/Quotation Approval Restriction :
    Resolved an issue where approval jobs could be deleted, and lead conversions were allowed despite the approval status being pending.
  • Back Button Not Working on Service Report PDF Pop-up :
    Fixed the back button functionality issue on the service report PDF view pop-up page.
  • Tally Menu Items Duplication:
    Resolved a bug where Tally menu items were getting duplicated upon record refresh.
โš™๏ธ Optimizations:
  • Removed Attachment Module Restrictions in OPR Settings:
    Attachment module restrictions applied on OPR settings have been removed.
Update now to enjoy these improvements!
We are excited to announce the latest update to Sangam CRM, Version 98.0.32. This release includes several bug fixes, optimizations, and feature enhancements to improve system stability and user experience.
๐Ÿš€ New Features & Enhancements :
  • Attachment Export in ZIP
    โ€“ Feature added to export module field attachments as downloadable ZIP archives for convenient bulk download.
  • Power BI Integration with Report
    โ€“ Enabled data sync with Power BI for business intelligence reporting.
  • Field Restriction Enhancement
    โ€“ Role-based field restrictions with view-specific create and update forms, providing improved data control and user access management.
  • Secondary Sub-Grouping Summary
    โ€“ Previously, only count was shown in grouped reports. Now, all aggregates (Sum, Min, Count, etc.) are displayed at every grouping level, enabling more detailed and insightful analysis. Screenshot
  • Interakt WhatsApp Template Auto-Sync
    - Automatically syncs newly approved WhatsApp message templates from the Interakt portal directly into Sangam CRM. This eliminates manual entry and ensures your template list stays up to date in real-time.
โœ…
Compliance & Security
VAPT Certified (2025)
  • Sangam CRM has successfully undergone Vulnerability Assessment and Penetration Testing for 2025 and is now officially VAPT Certified, ensuring enterprise-grade data security and compliance.
๐Ÿ› ๏ธ
Bug Fixes & Improvements
๐Ÿ”
Workflow & Automation
  • Improved: Workflow mapping for ticket module (contact field) now functions correctly.
  • Enhanced: Workflow conditions now support <= and >= operators.
๐Ÿ“„
Import & Export
  • Fixed: Currency field length increased to support values beyond 999999.
  • Import issues resolved for blank relate records, deleted mappings, and date fields.
  • Import "Create/Update" with duplicate check now functioning.
  • Fixed: Undo import not deleting related records.
  • Export issues resolved for large datasets and summary card validations.
๐Ÿ“ค
Email, Notifications & Communication
  • Fixed: Multiple notification emails triggered when the address is missing.
  • Email-to-ticket reopening now reflects proper history logs.
  • Subject lines now avoid showing raw HTML URLs in templates.
  • Resolved: Gallabox message parsing and message linking issues.
  • Enabled WhatsApp & SMS history visibility in the history panel.
  • Email attachments extension change now blocks invalid file types.
๐Ÿ“ฑ
Mobile Compatibility
  • Fixed: Ticket saving and advanced search issues on mobile.
  • Celebration notifications now compatible with mobile/web templates.
  • Flex relate search and selection improved for mobile experience.
๐Ÿงฉ
Studio, Mapping & Customization
  • Attachment field visibility updated in list view.
  • Fixed: Field length issues across multiple modules.
  • Studio now supports comment field row adjustment.
  • Default values now behaving correctly for duration-type fields.
๐Ÿงพ
Reports & Scheduled Jobs
  • Addressed matrix report spacing issues and blank schedule report outputs.
  • Resolved timezone mismatches in exported reports.
  • Reports now include a complete summary/grouping as per configuration.
๐Ÿ“
Attachments & File Management
  • Multiple attachments are now supported in Product Master PDF.
๐Ÿ”
Search & Filters
  • Enhanced: Basic date and custom date filter consistency.
โš™๏ธ
Miscellaneous Fixes
  • UI/UX bugs resolved across modules (breadcrumbs, summary cards, dropdowns, popups).
  • Dashboard, SLA layout, and celebration template rendering enhanced.
  • Comment modal text wrapping and visibility have been improved.
We are excited to announce the latest update of the Sangam Mobile CRM app v13.0.6 with improvements and critical bug fixes.
What's major fixes and improvements in this Release ?
๐Ÿž Bug Fixes:
  • City Not Captured from Auto-Completed Address:
  • Resolved an issue where the city field was not getting populated when selecting an address from the auto-complete address view.
  • Dynamic Label on Checkout in Activity Module :
    The subject label on the checkout screen in the Activity module will now display dynamically as configured in Studio.
  • Quotation Tax Fetch Issue :
    Fixed an issue where taxes were not getting fetched from the product.
  • Lead/Quotation Approval Restriction :
    Resolved an issue where approval jobs could be deleted, and lead conversions were allowed despite the approval status being pending.
  • Back Button Not Working on Service Report PDF Pop-up :
    Fixed the back button functionality issue on the service report PDF view pop-up page.
  • Menu Items Duplication:
    Resolved a bug where menu items were getting duplicated upon record refresh.
โš™๏ธ Improvements:
  • Removed Attachment Module Restrictions in OPR Settings:
    Attachment module restrictions applied on OPR settings have been removed.
  • Contact Export Enhancement:
    Improved the export functionality to check for duplicate contacts based on phone numbers and prompt the user before exporting.
Update now to enjoy these improvements!
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